
Who we are and what we do!
OUR ESSENCE:
We know the meaning of service – Services Family Ltd is a business based on an ethos of transparency, fairness and service and we offer small business support and insurance solutions and for events.
At the Services Family we will:
- Support people and communities that serve or who have served;
- Mirror the transparent, can-do attitude of the military to meet your insurance and service needs;
- Provide access to a familiar and trusted community; peer-to-peer help, the chance to make new friends, gain skills and share experiences;
- Offer a straight forward, welcoming experience and help improve financial understanding and wellbeing.
OUR PROMISE:
We will strive to provide our customers with excellent services, value for money and help for them to improve their financial wellbeing.
The Services Family Ltd @yourservice
OUR BELIEFS:
- Services Family Ltd was founded on the principle that the shared community of people who serve, or have served, deserve special recognition and service to support them and their families.
- People admire the straightforward, straight-talking way of the UK’s armed forces and trust them to get things done, and;
- We will bring the same transparent, can-do attitude to the world of insurance.
- Our customers’ views and needs will drive our solutions.
- We will live the values of our service men and women and endeavour to meet the needs of all those who prize, champion or devote themselves to public service.
- Services Family Ltd is focussed on providing services to its community of customers attuned to their through-life journey which is often mobile and features marked career changes.
- We will put a face to digital business and personal insurance and credit, combining quick and easy access to trusted services from a business that shares its customers’ values and addresses their needs.
- Mutual respect and our personable, public-spirited approach will put each customer ‘first among equals‘.
- Combining smart technology with the best military traditions of responsibility and care for your data, we will build and use customer profiles to offer the best possible prices and services.
- Where we are able, we will help customers to improve their financial profiles.
- We will only work with partners who are focussed on ‘doing the right thing’ in supporting us in serving our customer base and delivering the best possible outcomes.
- Our people are a precious asset and they embody our spirit and we will be staffed by;
- veterans of all ranks;
- members of services families; and,
- industry professionals who share our belief that integrity, discipline, loyalty and service belong at the heart of a responsible business.
PROPOSITION:
Whether you’re in active service, a veteran, a partner or your loved one is in service and whatever your service, Services Family Ltd will help. Therefore, as we develop our community site we will provide:
- Links to our tailored, relevant and competitive insurance products.
- Free support and guidance on financial issues and concerns you may have. Like our business start up courses.
- A growing source of information and activities, designed to help you better understand your financial needs and to help you help yourself.
- Your feedback will tell us what you need, and we will listen and try to quickly provide those services.
- A business providing the transparency, fairness in insurance services.